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Returns & Exchanges
Due to the nature of food products, we can only accept returns for unopened non-perishable items or products that arrived damaged.
1
Initiate Request
Email our support team within 7 days of delivery with your order number and photos of the items.
2
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) number and return address.
3
Pack and Ship
Securely pack the unopened items and include the RMA slip. Use the provided prepaid label if your return is due to damage.
4
Refund Processing
Once received and inspected, we will process your refund to the original payment method within 3-5 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing